You could see different prices for the same product, as it could be listed by many Sellers.
Installation and demo are offered for certain items by sellers through the brand or an authorised service provider. Please check the individual product page to see if these services are offered for the item.

Yes, it's necessary to log into your Grofkart account to shop. Shopping as a logged-in user is fast & convenient and also provides extra security.

You'll have access to a personalised shopping experience including recommendations and quicker check-out.

Items marked as 'Preorder' or 'Forthcoming' are expected to be released soon and you can pre-book them with sellers. Such items will be shipped after their official release by the seller with whom you've pre-booked them.
Currently, sellers on Grofkart only ship within India.
We support the following payment options:
  • Cash On Delivery (available in select pin codes)
  • Credit Card
  • Debit Card
  • Net Banking
We accept the following credit and debit cards online:
  • Visa
  • MasterCard
  • Maestro
  • American Express

If the order is placed using Credit card / Debit card/ Internet banking, then the order will be processed once the payment is approved by the bank.

If the order is placed using COD payment type, then the payment has to be done to the courier person on delivery of the product. The payment has to be made first to the courier person and then only the package can be opened.

If the order is placed using Demand draft, then once we receive the demand draft the order will be processed.

Please ensure that your billing name is entered exactly as it appears on your card. For the protection of our customers, transactions cannot be processed if billing information is not 100% accurate.

You can raise a request to return your items with these simple steps:
  1. Log into your Grofkart account
  2. Go to My Orders
  3. Click on 'Return' against the item you wish to return or exchange
  4. Fill in the details and raise a return request
Once you raise a request, you'll get an email and SMS confirming that your request is being processed. Based on the item, your request may be automatically approved or you may be contacted for more details. If the request is approved, the item will be picked up after which you will get a replacement or refund. You can also track the status of your return request instantly from the 'My Orders' section of your Grofkart account.
A greyed out and disabled 'Cancel' button can mean any one of the following:
1. The item has been delivered already
2. The item is non-refundable.
No, sellers will not be able to accept returns after the time period mentioned in the seller's Returns Policy.